CORPORATE BACKDROP:

Based in New Delhi, India P.E.T.A.L. formerly Premier Elastic Tapes And Laces. An ISO 9001 : 2000 Certified Company founded in year 2000 has emerged as one of the most prominent and dynamic business enterprise in the whole industry with interest in almost every aspect of manufacturing & trading. P.E.T.A.L deals in manufacture, Export and Trade of Garment Accessories , Handicrafts ,Home Furnishings with a highly innovative range of Elastics, Laces, Ribbons, Braids , Trimmings, Bed Sheets,Shawls,Stoles ,Scarves, Mufflers, Bags & Imitation / Silver Jewelry that comes with the exceptional quality & unparalleled craftsmanship for the world wide market. To meet varied demand of our customers we have established ourselves as a conglomerate of various business entities operational in various parts of India undertaking their marketing with a view to generate maximum revenue for them on one hand & cutting down intermediate costs on the other hand , thereby creating a strong presence for ourselves with a “ONE SOURCES MULTIPLE RESOURCES” advantage for our customers.

PRODUCTS: P.E.T.A.L. with its impeccable quality has highly qualified and motivated design development team which constantly works towards generating new designs and unique patterns. However, We also welcome and cater to customer’s individual specifications, the wide product range includes:

Division 1 :  Woven and Knitted Elastics & Laces  Shoulder Straps  Thread Elastics  Elastic Name Tapes  Button Hole Elastics  Draw Cord Elastics  Elastic Dories  Lycra Laces  Crociatorchon laces  Crochet Cotton laces  Raschel / Nylon Laces  Embroidered laces & fabrics  G.P.O/Girpure Laces  Velvet Ribbons  Satin Ribbons  Gross Grain Ribbons  Organza Ribbons  Fancy Ribbons and tapes  Cords / Dories  Velvet Fabrics  Hook & Eye Tapes  Ring Adjusters. Division :2 Bed Sheets Table Covers Shawls Stoles Scarves Mufflers Bags Imitation Jewelry Silver Jewelry

QUALITY:

An ISO 9001:2000 Certified company is one of its kind in the whole industry .At P.E.T.A.L quality is cautiously nurtured at every stage of manufacturing. From conception to finally delivery, every product undergoes several quality tests. This comprehensive quality control system ensures that the customer gets the very best coupled with our reliable timely delivery services so that no work is hampered on either side at any stage and cost. The idea behind is “ PLACE IT AND FORGET IT “ and the constant challenge before us is to continue to manage the quality to your advantage i.e maintaining it or preferably improving it. Our top pride lie on breakthroughs, innovation, aspiring for improvement & timely delivery. This clear vision along with focus on quality, creativity and reliability is the key to our outstanding success.

CORPORATE VISION: Gaining such heights & goodwill with the extended support of our valuable customers backed by a blend of unflinching professionalism & core innovative values we have a true commitment to service with total customer satisfaction keeping in pace with contemporary demand & needs. We are & will continue to be a customer oriented organization accommodating customer requests and addressing their complaints with minimum ado based on principal of trust & confidence.



LOCATION: Our Factories are located at the outskirts of Delhi and Marketing office cum showroom is centrally located in the heart of Delhi. Connaught Place & Sadar Bazar is the most convenient place, easily accessible from the adjoining industrial areas.

Our contact information
Sales: 5748D/5775, Plot#50,South Basti Harphool Singh,Sadar Bazar,Delhi-110026,INDIA
Regd.Off.& Correspondence Add: 73,1st Floor,Arihant Nagar,Punjabi Bagh west,New Delhi-110026
Adm.Off.: Sheetal Bhawan -49-Hanuman Road,Connaught Place,New Delhi-110001,INDIA
PH-919810211981
By email:contact@petalindia.com

By standard mail:
PETAL INDIA
Rgd. Office: 73-1st floor,Arihant Nagar,Punjbi Bagh west,New delhi-110026,INDIA

By phone:
+919810211981

contact@petalindia.com

Shipping Information:

Shipping & delivery At PETALINDIA, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to 33 countries worldwide, and to 511 destinations within India.

Processing your order We try our best to ship goods to you as soon as possible. On an average, it takes us about 5 business days to ship goods out of our warehouse in Delhi. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your PETALINDIA merchandize, please add the shipping times given below to the 5 day order processing period.

Delivery methods, times and cost We ship to our customers using two shipping companies, Blue Dart and UPS.

Shipping Destination Shipping Service Shipping times Cost Within India Blue Dart Express 4-6 business days Free shipping on all orders. International UPS Express 2-4 business days ing.

Returns and exchanges

Before you return a PETALINDIA product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

Let’s not think of an irregular weave or print or a stitch as a defect. Handloom by definition means a glorious uncertainty when it comes to uniformity.

In spite of these variables, at PETALINDIA we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item. You will also need to enclose the return form with the items you wish to return. This form can be downloaded by clicking on the link below:

Returns & Exchanges Form

Return Policy Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below: • Returns, if any, need to be made within 07 days of receiving the goods. • A Returns & Exchanges Form should be completed and sent along with the goods. You can download the Returns Form by clicking here. • PETALINDIA will replace the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping. • Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address indicated on the Returns & Exchanges form.

Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.

Frequently Asked Questions:

Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.